You Need More than Lego for Really Serious Play
If you’ve used Lego Serious Play in training activities, then you know it can be a powerful way for people to express complex ideas in a simple way. But you can only go so far with LSP and if...
If you’ve used Lego Serious Play in training activities, then you know it can be a powerful way for people to express complex ideas in a simple way. But you can only go so far with LSP and if...
Lego Serious Play and MTa’s experiential learning kits work really well together to bring your training to life. We’ve already looked at how you can use both in the same training program to help teams visualise and really experience...
Lean Processing is all about finding out what adds value to your products and services, and which steps in your in processes don’t. Lean Thinking allows you to eliminate waste in materials, time, energy and other resources to help...
The ability to adapt quickly to rapidly changing circumstances has never been as important as during the Coronavirus pandemic. With whole industries suspended, others having to keep up with record levels of demand, and over a billion people worldwide...
“No-one listens to me,” “Nobody ever tells me anything”. These are some of the most common expressions of frustration we come across in life, not least in the workplace. The art of communication is something we need to constantly...
Customer service is about much more than just the interactions an organisation has with its customers; it’s more an ethos that puts the customer first in anything the organisation and its people do. But to do that effectively, everyone...
Customer service is about much more than just the interactions an organisation has with its customers; it’s more an ethos that puts the customer first in anything the organisation and its people do. But to do that effectively, everyone...
Getting a team of different individuals to work together seamlessly and harmoniously towards a shared goal is one of the most important challenges any organisation faces. Misunderstandings and tensions around conflicting perceptions can lead to paralysis at best, and...
How we engage together at work makes a huge difference to productivity and morale. Teams that work well together are better able to achieve shared goals, support each other, and draw on each other’s diverse strengths to seize opportunities...
Coaching is now seen as one of the most effective learning and development interventions to drive optimal performance and improvement at work. But coaching is both a science and an art. Various coaching models exist to help with the...
Lockdown has posed many challenges, but one of the things we’ve enjoyed most is chatting to facilitators and teachers from all over the world and sharing ideas about how to adapt experiential learning activities for the new normal....