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Initially designers and builders work in separate locations but they can communicate by 'fax'. The management team has the overview and the workers have all the materials and information to complete the task, they just need to be 'pointed in the right direction' and encouraged to get on with the job in hand........
Why do the managers interfere and the workers acquiesce? ......... Perhaps old attitudes like "managers use their heads, workers use their hands" die hard.
The Discussion Topics are:
7 activities that develop attitudes and behaviours associated with effective communication.
Aspects of effective communication are introduced in the team working activities, but these 7 activities are more focused. Besides raising issues about the style and content of communications, they highlight its two-way nature, the importance of people being ready and willing to give and receive information, and the attitudes that help and hinder communication.
The Discussion Topics are:
Two longer activities that introduce and develop essential elements of leadership. Both tasks are based around the creation of working models that groups can usually complete within the allotted time. This enables participants to focus of developing their learning during the reviews rather than trying to work out ho w to complete the task.
Key leadership issues raised are:
The task is straightforward (although people may see it differently). The problem is that to succeed everyone who is involved must work together, keep up to date with progress, offer ideas clearly and concisely, listen and respond positively to others'.
As all team members wear eye-shades throughout the task increasing their sensitivity and awareness of others. This heightened awareness emphasises the impact of differing personal styles, e.g. compliant, assertive, aggressive.
The Discussion Topics are:
Using similar components, 2 or 3 teams work independently to assemble a model of their own design.Then, using only face to face, verbal and telephone communications (nothing written or drawn) each team has to build an exact replica of another team's model. The task becomes more complicated because each group only has enough components to create one model at a time.
The Discussion Topics are:
The leader has promised that two teams will each deliver a price and a product within a set time. Each team has different constraints, but the tasks seem achievable. Very quickly the stores become a major bottle neck and the promises become daunting. As pressure mounts the need for the manager to focus on the key issues (meeting customer needs and managing human resources) is critical.
The Discussion Topics are: