Inject life into leadership development Leadership development activities are probably the most rewarding, but challenging, programmes any learning development professional can run. Get it right, and you can help create the leaders who shape the organisation. But if you...
Lean Processing is all about finding out what adds value to your products and services, and which steps in your in processes don’t. Lean Thinking allows you to eliminate waste in materials, time, energy and other resources to help...
The ability to adapt quickly to rapidly changing circumstances has never been as important as during the Coronavirus pandemic. With whole industries suspended, others having to keep up with record levels of demand, and over a billion people worldwide...
“No-one listens to me,” “Nobody ever tells me anything”. These are some of the most common expressions of frustration we come across in life, not least in the workplace. The art of communication is something we need to constantly...
Customer service is about much more than just the interactions an organisation has with its customers; it’s more an ethos that puts the customer first in anything the organisation and its people do. But to do that effectively, everyone...
Getting a team of different individuals to work together seamlessly and harmoniously towards a shared goal is one of the most important challenges any organisation faces. Misunderstandings and tensions around conflicting perceptions can lead to paralysis at best, and...
How we engage together at work makes a huge difference to productivity and morale. Teams that work well together are better able to achieve shared goals, support each other, and draw on each other’s diverse strengths to seize opportunities...
Coaching is now seen as one of the most effective learning and development interventions to drive optimal performance and improvement at work. But coaching is both a science and an art. Various coaching models exist to help with the...
Lockdown has posed many challenges, but one of the things we’ve enjoyed most is chatting to facilitators and teachers from all over the world and sharing ideas about how to adapt experiential learning activities for the new normal....
A socially or physically distanced workplace need not be a barrier to experiential learning. In fact, physical distancing is something as facilitators we’ll need to embrace and incorporate into our workshops. As workplaces start cranking up, it’s vital for...
Whenever you are trying to determine which MTa activity to deliver, this is the place to come. The MTa Learning Interactive Qualities Explorer is a tool designed to help you find your focus zooming in on relevant attributes, behaviours...
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